Once your order is made, it will take 2 to 4 weeks to handmake your Dreads, process your order to complete it.There are times when we're busy and it may take a little longer to fulfill your order. Be patient and remember everything Sold from Tattooed Dreadhead is handmade with care.Once it is completed then we will ship it out. If for any reason your package is lost or returned, Tattooed Dreadhead is not responsible nor liable. Our responsibility lies with creating and completing the order then shipping to be delivered. If you need your package reshipped due to being returned, Tattooed Dreadhead is not responsible for the shipping fees. If a package is stolen or lost we are not liable. Once it leaves to be delivered our responsibility ends.